17:00 - 17:45 (2009-12-16)
Room: hall 6
BTOB-WE-1700/1
IT operations are under pressure to be more efficient and to deliver tangible value to the business. Bankwest have integrated Business Availability Center and Service Manager to their 3rd part enterprise management tools help drive out cost and to increase service uptime. Through the Business Availability Center dashboards, Bankwest monitor their critical business services and display business service health, related Incidents and changes. Stakeholders throughout Bankwest from the CIO, to business managers, to the Operations Bridge, all utilize this common dashboard on a daily basis to understand end to end service performance.
Bankwest will present on the lessons learnt, roadmap and share how the HP solutions benefit the business in a multi-vendor environment.
Download session presentation (1 MB)
Richard Rees
(BankWest)
Chief Manager, Platform Integrity
Richard Walker
(Hewlett-Packard)
BSM Marketing Manager