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Wednesday

December, 16

 

Thursday

December, 17

 

Friday

December, 18

 
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Business Technology Optimization Business for Thursday, December, 17
09:00 - 09:45
BTOB-Th-0900
» Service and Project Management - agents for change and efficiency at Electrabel GDF-Suez
Hilde Caluwe, Electrabel
Peter Barnes, Hewlett-Packard

Download session presentation (2 MB)

10:00 - 10:45
BTOB-Th-1000
» Global Service Management featuring Electrolux and Steria
Guillaume Runser, Hewlett-Packard
Alison Bennett, Electrolux
Karine Brunet, Steria

Download session presentation (977 KB)

11:45 - 12:30
BTOB-Th-1145
» Standardizing on a global quality culture as an enabler of NDS' business growth
Joel Tessler, NDS Technologies Israel Ltd.
Amir Shoval, NDS Technologies Israel Ltd.

Download session presentation (8 MB)

15:15 - 16:00
BTOB-Th-1515
» Business benefits driven by Automated Operations
Dan Wood, Hewlett-Packard
Adel Boday, Qtel

Download session presentation (416 KB)

16:30 - 17:15
BTOB-TH-1630
» Impact of HP Business Service Management solution on service provider business and end-user value (panel discussion)
Rolf Vassdokken, Ergo Group
Stefan Danisovsky, Hewlett-Packard
Vincenzo Asaro, Telecom Italia

Download session presentation (759 KB)


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